.faq

Questions,answered.

All
12
Getting started
3
Plans & nutrition
3
Wearables
2
Billing
2
Security
2
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.getting started
How long does setup take?

Most studios are live in a day. Import your roster from a CSV or your booking tool, pick templates or upload your own, and invite members with one link.

.getting started
Can I use my own programming?

Yes. Upload exercises, progressions and rules, or start from our coach-built templates. Mahdofit personalizes inside the method you define.

.getting started
Do members need to download an app?

Yes, on iOS or Android. On Growth and Enterprise it is your own branded app; on Starter it is the Mahdofit app with your studio branding inside.

.plans & nutrition
How does personalization actually work?

Each plan starts from the intake, then adjusts nightly from session feedback, check-ins and wearable signals. You set guardrails and approve big changes.

.plans & nutrition
Do you give medical nutrition advice?

No. Meal plans are general wellness guidance. Members with medical conditions are prompted to consult a professional, and you can disable nutrition per member.

.plans & nutrition
Can members swap meals or exercises?

Yes. Swaps keep macros and training stimulus balanced, and you can lock any item you don’t want changed.

.wearables
Which wearables are supported?

Apple Health, Google Fit, Garmin, Oura, WHOOP, Fitbit, Polar, Strava and more. Members connect in one tap.

.wearables
What if a member has no wearable?

Plans still adapt from session ratings and a 20-second daily check-in. Wearables just make it sharper.

.billing
What happens after the free trial?

Pick a plan or your account pauses. Programs and client data stay saved for 60 days.

.billing
Can I change plans later?

Anytime. Upgrades apply immediately and are prorated; downgrades apply at the next billing date.

.security
Who owns the data?

You do. Export everything as CSV or via API whenever you like. We never sell data or use it for advertising.

.security
Is Mahdofit GDPR and HIPAA compliant?

We are GDPR compliant with EU hosting available, SOC 2 Type II audited, and sign HIPAA BAAs on Enterprise.

.still curious

Talk to a human who has coached.

Our support team are former coaches and studio managers. Average reply: under 4 hours.

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.start today

Ready when you are.

14 days free, up to 50 clients. No card required. Import your roster in minutes.

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